Contact Us

Image of workplace setting. One person is in the foreground of the image holding a pen on a desk. Find out how to contact the Recordati Rare Disease team for general enquiries, medical information or to report an adverse event

Contact us

Reporting of Adverse Reactions

Pharmacovigilance at Recordati Rare Diseases aims to enhance patient care and patient safety in relation to the use of our drugs. We support public health programs by providing reliable, balanced information for the effective assessment of the risk-benefit profile of medicines.

Companies as Recordati Rare Diseases take appropriate measures in order to collect and collate all reports of suspected adverse reactions associated with medicinal products for human use. To ensure ongoing patient safety, Regulatory agencies require companies like Recordati Rare Diseases to continue studying the side effects of our products before and after approval.

We encourage all our patients and their health care providers to communicate with us about any possible side effects via .

For information regarding the processing of your personal data in the context of safety reporting, please read our
Privacy Notice.

For Customer complaints, please contact

For Medical information requests, please click here.

Headquarters

Recordati Group

Recordati S.p.A.
Via Civitali, 1
20148 Milan, Italy

Europe, Middle East & North Africa

Recordati Rare Diseases SARL
Tour Hekla
52, avenue du Général De Gaulle
92800 Puteaux (France)
Phone: +33 1 47 73 64 58
Fax: +33 1 49 00 18 00

North America

Recordati Rare Diseases, Inc
440 Route 22 E Suite 205
Bridgewater, NJ 08807 – USA
Click here for US contacts

Latin America, Russia and Asia Pacific and Global Endo

Recordati AG, Rare Diseases Branch
Uferstrasse 90
4057 Basel

Offices

Australia

Recordati Rare Diseases Australia PTY Ltd
Level 10, 100 Arthur St,

North Sydney, NSW 2060, Australia
Phone : +61 (0)408 061 403

Benelux

Recordati BVBA
Greenland Office Park
Avenue Etienne Bourgmestre Demunter
5, 4e étage
1090 Jette – Belgium
Phone: +32 2 461 01 36
Fax: +32 2 461 02 36

Recordati Rare Diseases Comercio de Medicamentos LTDA
Barueri, Estado de São Paulo, na Avenida Piraíba, 355, 2º andar, sala 06 Centro Comercial Jubran, CEP 06460-121 (Brazil)

SAC: 0800 040 8009

Recordati Rare Diseases Canada Inc.
3080 Yonge Street, Suite 6060,
Toronto, Ontario – Canada
M4N 3N1

Click here for Canadian contacts

CEE

Herbacos Recordati S.R.O.
Dolnoměcholupská 1418/12,
102 00 Praha 15 – Dolní Měcholupy – Czech Republic
Phone: +420 227 200 728
Fax: +420 227 200 777

Colombia

Recordati Rare Diseases Colombia S.A.S.
Carrera 7 N. 127-48 Oficina 901
Bogotá D.C. – Colombia
Phone: +57 1 6472780 – 57 1 6474316

Recordati Rare Diseases SARL
Registered Office:
Tour Hekla
52, avenue du Général De Gaulle
92800 Puteaux (France)
Ph. +33 1 45 19 10 00
Email:

Rare Diseases Packaging and Distribution Centre:
Eco River Parc, 30 Rue des Peupliers
92752 Nanterre (France)
Ph. +33 1 70 82 44 31

Registered Office:
EEberhard-Finckh-Straße 55
89075 Ulm – Germany
Phone: +49 731 – 140 554 0

Recordati Rare Diseases Germany GmbH Branch Office Munich:
Elsenheimerstrasse 45-57
80687 Munich (Germany)

Greece & Cyprus

Recordati Hellas Pharmaceuticals S.A.
7, Zoodochou Pigis str
15231 K. Chalandri, Athens – Greece
Phone: +30 210 6773822
Fax: +30 210 6773874

Recordati Rare Diseases Italy Srl.
Via Roncaglia, 12
20146 Milan
Phone: +39 02 4878 7173
Fax: +39 02 4878 7174

Recordati Rare Diseases KK
Akasaka JEBL 8F, 4-8-18 Akasaka, Minato-ku, Tokyo, 107-0052 Japan
Phone: (81) 3 4510 2910
Fax: (81) 3 4510 2911

Korea

RECORDATI KOREA, Co., Ltd.
Registered Office:
DongHee Building, 4th Fl. 302
Gangnamdae-ro, Gangnam-gu
06236 Seoul (Korea)
Phone number: +82-2-539-1170

Mexico

Recordati Rare Diseases S.A. de C.V.
Av. Santa Fe 505, Piso 2
Col. Cruz Manca, Cuajimalpa.
C.P. 05349, CDMX, México.
Phone: +52 55 2614 0975

Middle East & North Africa

Recordati Rare Diseases FZCO
Dubai Airport Free Zone
Building 8E, Office 402
Dubai, United Arab Emirates
Phone: +971 4 363 5454
Fax: +971 4 363 5453

Nordic & Baltic Countries

Recordati AB
Berzeliusväg 8,
171 65 Solna, Sweden
Phone: +46 8 545 80 230

Recordati Rare Diseases, SARL
Of. Jacques Delors
Innovation Building 1.2, Floor 0 – Taguspark
2740-122 Porto Salvo, Portugal
Tel (351) 21 432 95 00

Russia

RUSFIC
Krasnopresnenskaya nab. 12, office 730
123610, Moscow – Russia
Phone: + 7 495 225 8001
Mobile: +7 968 488 99 30
Fax: +7 495 258 20 07

Recordati Rare Diseases Spain S.L.U.
Parque Empresarial Cerro de los Gamos
Camino Cerro de los Gamos 1, Edificio III, 3ª Planta
28224 Pozuelo de Alarcón, Madrid (Spain)
Ph. + 34 91 351 88 00
Ph. + 34 91 659 15 50

Switzerland & Austria

Recordati AG.

Uferstrasse 90,

4057 Basel

Phone:+41 41 769 10 00 (D) (E) (F)
Fax: +41 41 769 10 07

RECORDATI ILAÇ SANAYI VE TICARET ANONIM ŞIRKETI.
Maslak Office Building,
Sümer Sokak, No: 4
34485 Maslak / Istanbul (Turkey)
Phone: +90 212 401 91 00
Fax : +90 212 401 91 10

Recordati Rare Diseases Ltd.
Breakspear Park, Breakspear Way,
Hemel Hempstead, HP2 4TZ –
United Kingdom
Phone: + 44 1 49 1414 333
Fax : +44 1 49 1414 443

Recordati Rare Diseases, Inc
440 Route 22 E Suite 205
Bridgewater, NJ 08807 – USA
Click here for US contacts

For other countries, please contact: